You must be at least 21 years of age to purchase from froznla.com. By placing an order you confirm you are of legal age in your jurisdiction and that all information you provide is accurate. We reserve the right to refuse or cancel any order at our discretion.
Prices are listed in US dollars. Payment is accepted only in Bitcoin, processed through our self-hosted BTCPay Server instance. Once an invoice is generated, the BTC amount is locked at the prevailing rate for 60 minutes. If payment is not received within that window, the invoice expires and you must place a new order.
Orders are hand-inspected and shipped from Los Angeles within 48 hours of on-chain or Lightning payment confirmation. Tracking is emailed when the order leaves our facility.
FROZN devices carry a 30-day defect warranty from date of delivery. If your device fails to operate due to a manufacturing defect, contact us with your order ID and we will replace it. The warranty does not cover damage from misuse, modification, contact with non-FROZN material, or normal battery wear.
Because Bitcoin payments are non-reversible, we do not offer cash refunds. Defective devices are replaced under warranty. Orders that have not yet shipped may be cancelled at our discretion with refund via store credit.
FROZN devices are sold as-is. By purchasing you acknowledge you use the device at your own risk and assume responsibility for compliance with all local laws governing cannabis hardware in your jurisdiction.